Privacy Policy for PRS Plumbing and Hot Water Pty Ltd

At PRS Plumbing and Hot Water Pty Ltd, we are committed to protecting your privacy and ensuring the security of any personal information that you provide to us. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information when you visit our website or interact with our services. By using our website or providing us with your personal information, you consent to the terms of this Privacy Policy.

1. Collection of Personal Information

We may collect personal information from you when you visit our website, request services, or contact us through various channels. The types of personal information we may collect include, but are not limited to:

– Name

– Contact details (e.g., address, email address, phone number)

– Payment information

– Job history and requirements

2. Use of Personal Information

We use your personal information for the following purposes:

– To provide you with our plumbing and hot water services

– To respond to your inquiries and requests

– To process payments and invoices

– To communicate with you about our services, promotions, and updates

– To improve our website and services

– To comply with legal obligations

3. Disclosure of Personal Information

We may disclose your personal information to third parties in the following circumstances:

– Service providers: We may share your personal information with trusted third-party service providers who assist us in providing our services, such as payment processors or IT support.

– Legal requirements: We may disclose your personal information if required by law, regulation, or legal process.

– Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

4. Security of Personal Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Retention of Personal Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When your personal information is no longer needed, we will securely dispose of it.

6. Your Rights and Choices

You have certain rights regarding your personal information. You may request access to, correction, or deletion of your personal information by contacting us. You may also opt-out of receiving marketing communications from us at any time.

7. External Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any updates.

If you have any questions or concerns about our Privacy Policy, please contact us at info@prsgroupaustralia.com.au.

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